A Message To Our Customers: COVID-19
To our valued customers
The devastation to our nation by the Coronavirus has unavoidably affected our ability to fulfill all orders completely. Please note that we have had to delete many of our most popular items from our selling pages which was caused by the nationwide shutdown of most passenger and cargo shipments to our city. The vast majority of the products we sell are manufactured in Hawaii. We are very dependent on this method of shipping. We are researching alternative methods in order to continue a flow of products shipping in to us. Whatever method we use will create shortages and delays in receiving inventory. We are trying our best to overcome these obstacles and ask for your patience until our business stabilizes. We will keep you abreast of the ongoing situation and let you know by posting messages on our home page when popular items are back in stock.
Important Points: We are still shipping out orders Monday-Friday. We are doing our best to to maintain an accurate inventory in order to fulfill all orders. Our items move very fast so we apologize in advance if an item is out of stock. Any out of stock items will be refunded and the remainder of the order will be mailed out.
Please Note: Due to exceptionally high order volumes and extra safety precautions at our warehouse, some orders are taking longer than usual to ship. While some orders ship immediately, others may take up to an extra week. We would notify you by email should we encounter further delays beyond one week. We are working around the clock to process orders ASAP and appreciate your patience should you encounter a delay. Thank you.
Please be safe.
Your friends at Hawaii Food To You